Regular Windows 10 support ended over a year ago, but many offices still run PCs tied to a label printer, a scanner or a program nobody wants to retest. Here is what ESU covers, how to inventory those PCs, and how to plan their replacement.
Regular Windows 10 support ended over a year ago, but many offices still run PCs tied to a label printer, a scanner or a program nobody wants to retest. Here is what ESU covers, how to inventory those PCs, and how to plan their replacement.
When an employee tells you they clicked a phishing link, your first response shapes everything after it. This guide covers what to ask, what to tell IT right away, who else needs to know, including finance, the bank and your privacy officer, and how to tell when the incident is actually over.
The riskiest word on your cyber insurance questionnaire might be "Yes." This guide translates the insurer's questions on MFA, endpoint security, backups, admin accounts, training and incident response into plain business language. For each one it covers who in your company should know the answer and what proof looks like, then gives you a 60–90 day pre-renewal checklist so the form is easy to answer accurately.
Since September 1, Microsoft 365 users have been getting prompts to set up a passkey, and for now they can snooze them indefinitely. That changes on February 1, 2027, for most employees who still rely on Microsoft's own text or phone codes. Here's what a passkey is, what staff will see, and how to plan for shared PCs and lost phones.
According to Spiceworks Ziff Davis's 2025 State of IT report, 62% of SMBs increased their IT budgets last year — the highest net-increase ratio since 2021. The businesses driving that trend aren't spending more because they love spending. They're investing because they've learned — sometimes the hard way — that reactive IT costs more than proactive IT.
You’re running a real business. In your roll you manage payroll. You deal with customers. You might even ship physical products.So why is your network security still guarded by a dusty black box you set up years ago and never touched again? If your company has 10 to 50 users, your network is too valuable—and […]
Why Montreal businesses are moving away from break/fix IT — and what proactive protection really looks like. Many small and medium businesses in Montreal still rely on the old break/fix IT model: something breaks, everyone panics, productivity stops, and a big invoice arrives afterward. It’s unpredictable, stressful, and expensive — especially in a city where […]
Lessons From a Real-World Mobility Crisis Digital transformation is a promise of modernization. It conjures images of seamless workflows, instant communication, and sky-high efficiency driven by mobile devices, cutting-edge cloud apps, and streamlined operations. But for many growing organizations—especially small to midsize businesses (SMBs)—the reality often gets messy. The failure isn't in avoiding technology; it's […]
Remember the good old days when your office printer jammed, computers froze, or emails stopped working, and you simply called an IT technician who arrived, fixed the issue, and disappeared until next time? If you've recently struggled to find an IT technician willing to work "as needed," you're not alone. This traditional model is fading […]
Are you wondering if you should outsource IT for small business needs? Many small businesses find that hiring external experts for IT tasks helps them save money, access the latest technology, and stay focused on their core operations. This article will explore the top benefits and key considerations of outsourcing IT for small businesses. Key […]
